![]() Respond to user reviews on your App Store product page to improve your app’s discoverability, encourage downloads, and build rapport. Learn more about in-app events Respond to reviews Offer timely events within your apps and games - such as game competitions, movie premieres, live-streamed experiences, and more - that customers can discover right on the App Store. Learn more about Agreements, Tax, and Banking Access additional features In-app events Add your bank account and tax information to receive payments, view invoices, and more. View and accept the agreements required to offer apps on the App Store. Learn more about App Analytics Manage agreements and financial information Get next-day sales and unit data in Sales and Trends, and view details on completed payments in Payments and Financial Reports. Learn more about publishing your app Gain performance insightsĪpp Analytics lets you measure user engagement, marketing campaigns, and monetization using data you won’t find anywhere else. You can also release iOS and iPadOS app updates in phases over a seven‑day period. Choose a price point, offer introductory prices for auto-renewable subscriptions, and even let customers pre-order your iOS or iPadOS app. Publish your app as soon as it’s approved, or manually release it on a specific day. Learn about App Store Review Manage releases and updates When your app is ready for public distribution, submit it to App Store Review. View each build of your app that you’ve uploaded using Xcode or altool. You can invite up to 10,000 testers using just their email address or by sharing a public link. Invite users to test your apps and App Clips and collect valuable feedback before releasing your apps on the App Store using TestFlight in App Store Connect. Learn more about in-app purchases Test your apps You can also select in-app purchases to promote directly on the App Store. ![]() Sell a variety of content, including subscriptions, new features, and services, from within your app by entering in-app purchase details in App Store Connect. Learn more about product pages Add in-app purchases You can make your product page even more relevant and effective for customers on the App Store with product page optimization and custom product pages. ![]() Upload up to 10 screenshots and three optional app previews for each supported language, and choose the order you’d like them to appear. You can enter your app name, subtitle, keywords, description, and more, in 40 languages. Help customers find and engage with your app on the App Store by creating a great product page. Customer Support role will facilitate app developers better.Manage your apps Create your product page ![]() This new role has been added after Apple added the ability for developers to respond to app reviews left by App Store users. Any users who were added to the team after July 13th, 2017 will have to be manually added to the Customer Support role. There they will be able to directly respond to customer reviews.Īfter adding this new role Apple has automatically assigned team members with App Manager and Marketer roles to Customer Support role. Members who have Customer Support role can have other roles as well in the account.Ĭustomer Support members of the team can simply tap on any app from the ‘My Apps’ section in order to get to the Ratings and Reviews section. It is now possible for account admins to assign Customer Support role to members who will not only be able to respond to customer reviews but will also have access to Resources and Help, Users and Roles and My Apps sections of iTunes Connect. In addition to Customer Support members those with Admin privileges in iTunes Connect will be able to respond to customer reviews. The Customer Support role will makes it possible for organizations who have apps in the App Store to add customer support experts in their developer accounts, so they can respond to user complaints and suggestions. To make life easier for organizations who have customer support members in their app development teams, Apple has introduced a new role in iTunes Connect called ‘Customer Support’.
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